FAQ

Every day help for our customers

The cost of a heat pump depends primarily on four factors:

  • on its type (monoblock, split)
  • pump power and flow temperature
  • power supply method (1 – 3 phase)
  • producer’s.

If you need more help

Fill out a short form, including information that is important to you, such as the preferred brand of the device or the functions you care about the most.

The heat pump can heat the house and domestic hot water on its own. Most structures proposed by leading manufacturers are intended for heating both houses and domestic hot water.

The Boiler Upgrade Scheme can help homeowners pay for upfront costs of heat pumps and other low carbon heating technologies. The scheme opened for grant application on 23 rd May 2022 and low carbon systems that were installed on or after 1 st April 2022 can access this grant if they meet the criteria. Most households will receive a £5,000 grant, and properties that require ground source heat pumps can get a £6,000 grant to help cover costs and installation.

To find out more about eligibility and how to apply, please visit Boiler Upgrade Scheme – GOV.UK (www.gov.uk).

Most heat pumps operate at around 50 dB which is roughly the same noise a refrigerator or a driving car makes. There are also certain models that run as low as 35dB. This information can be found in the heat pump model leaflet or on the manufacturers website.

It is very important that the correct heat pump power is selected to meet the needs of the building. With proper selection and installation, it can work for 10-20 years without any issues. The average service life of a heat pump is 15 years.

COP is the ratio of electricity used to drive the heat pump to the heat output obtained. Most air source heat pumps available have a COP of 3.5 – 4.5. It should be assumed that for each kW of electricity, there is an average of 3 kW of heating power. For example, switching on the heat pump (with a nominal power of 9 kW) at the beginning of the season to use for several hours of floor heating, will consume 3 kW of electricity. After warming up the house, it takes less energy to maintain the temperature. The electricity consumption ranges between £400 – £500 per year.

In the event of a power cut, the situation is the same as with the case of boilers. A lack of electricity will disable the heat pump’s controller and circulation pumps. When a heat pump is combined with surface heating, the temperature can be maintained without noticeable changes until electricity is back. Luckily faults in the energy sector are becoming less frequent now and typically last no longer than 2-3 hours.

Please make the payment with our company details:

Cezar P Pipework Ltd
VAT Registration Number 411898581

Bank Details Barclays Stratford Upon Avon

Sort Code: 20-48-08
Account Number: 93772012
SWIFT BIC: BARCGB22

IBAN: GB65BARC 2048 0893 722012

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